Updated: August 22, 2026

This policy applies to Voyanty subscription payments processed through WayForPay. It supplements our Terms of Service.

1. Subscription activation

Access to a paid Voyanty plan is activated after you choose a plan and complete payment through WayForPay. Charges begin immediately after payment is confirmed.

2. Trial period

Every new account receives a 14-day trial with full access to Business plan features — with no payment and no card on file. Because no charges occur during the trial, refunds do not apply to this period.

3. Monthly and annual subscriptions

The subscription renews automatically at the end of each billing period (month or year) until cancelled. You can cancel at any time in account settings — cancellation takes effect at the end of the current paid period, and access remains until then.

4. No refund for unused time

We do not refund money or provide credit for unused time within a period already paid for — whether you cancel mid-month or mid-year — except where required by applicable consumer protection law in your jurisdiction.

5. Billing errors

If you believe a charge was made in error (duplicate charge, wrong amount, charge after subscription cancellation) — write to support@voyanty.com within 30 days of the charge. We will investigate and refund if the error is confirmed on our side.

6. Plan downgrade

When you downgrade to a plan with lower limits, the new price applies from the next billing period — we do not refund the difference for the current paid period.

7. How to request a refund

Write to support@voyanty.com, including your organization/workspace name and the transaction date. We respond within 3 business days.

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